Why You Need Business Track Merchant Services To Gain Better Sales Insights

What are business track merchant services?

Business track merchant services is a self-serve business tool that your bank will provide you with as part of your banking service with them. Every major payment gateway provider in the US today offers an online portal that allows you to monitor all payment streams and activity in your merchant account, both in real time and 24/7.

What can I do with my business track account once I have it?

From tracking today’s sales data to looking at patterns and trends, you can use your account to get a 360 degree overview of your current business performance. The portal can give you a 7 day overview of all transactions that are being processed. You can also pull historical reports as far back as 13 months ago. All reports that you would like to see on a daily, weekly or monthly basis can be automated to drop in your inbox.

Can it help me monitor fraud?

The portal is designed to let you to see any fraudulent activity that your business is dealing with but it is not a fraud prevention tool. What you can do through the portal is manage all chargeback processes. This will typically allow you to upload any evidence you are asked to provide to the merchant provider through the portal. You can see the progress of all chargeback requests too.

Who will have access to this information?

Clearly the information in your business track account is sensitive information. You are in complete control of who has access at all times, since you set up the users that are permitted to use this tool. Every user will have their own sign-in. The merchant providers usually recommend the minimum number of people possible have access to your account for obvious reasons.