Slash Your Monthly Expenses With These Top Rated Business Phone Services

Getting the right business phone service is really important, whether you have inbound and outbound customer calls, or you just need a good package for employees to use. Nowadays there’s a range of useful features, so be sure to do your research so you identify the best features for you.

Who to use

The large US telecommunication companies will offer a range of packages to suit your business needs. Out of the ‘big four’ providers, AT&T offers a good business package with unlimited local and long distance calling for a monthly price, and the option to add in bundles with features like voice and high-speed internet, tech support, and other benefits. Verizon also offers a competitive package with similar features, and has great customer service ratings.

Packages and features

Business packages should include calling features like caller ID, three-way calls, call forwarding, call waiting and voicemail messaging. If you have customers calling you, paying for ‘toll-free’ means there’s no charge for the customer. You can also packages that include features like Microsoft Online Office Exchange email, and cloud data back-up. The cloud is a new type of storage technology that means all your data is stored remotely and can be easily retrieved.

New technology

If you make a lot of calls and have an internet connection, consider using VoIP. VoIP is a type of technology that makes phone calls using your internet – it can save a lot of money, as well as having some very useful features. There are lots of smaller companies offering these services as well as the ‘big four’ providers.

Also, it’s worth doing some research on the best kind of phone system to buy. For small businesses, Ooma has a useful auto-receptionist, and if you have employees who are out of the office a lot, RingCentral is a VoIP service that can connect calls to cell and home phones.